Frequently Asked Questions

Sign up for a merchant account through the RUSH website. Completely and accurately fill out the registration form, select a program package for your business, and avail of any desired add-ons. Once you’ve accepted the Terms and Conditions, an email will be sent to you with your RUSH account details. Use the credentials to log into the Merchant Dashboard where you will define and design your loyalty program and app.

Once you sign up for a RUSH account, we’ll give you a 30-day free trial which starts the day login credentials are sent via email. For RUSH Basic, the Monthly Service Fee for all branches will be waived during the free trial period. For RUSH Pro, the membership fee for the first 1000 customers and all transaction fees will be waived during the 30-day free trial.

Because RUSH Basic and RUSH Pro are white-label solutions, we’ll need authorized access to use your logos, markings, and other branding assets to create your loyalty tools.

We do not charge any set-up fee to use RUSH.

Once you have completed Quick Start setup in the Merchant Dashboard, an email will be sent to you for an estimate of how many days it will take to publish your apps.

Depending on the package you have selected, you may be charged monthly a fixed service fee, or per transaction plus any applicable ancillary fees.

You can pay via cash or check deposit and credit card.

You can cancel your subscription via the Merchant Dashboard or sending an email to terminate to support@rush.ph.

Once you’ve provided your design assets, we’ll take care of developing and publishing your mobile apps to the Google Play Store and iOS App Store.

Once you’ve provided your design assets, we’ll take care of developing and publishing your mobile apps to the Google Play Store and iOS App Store.